While all customers have access to DirekTek's vast product range, live support and online tools, we introduced Mini, Standard and Enterprise account types to better cater to your individual needs.
Account Tiers
Annual Spend
Mini < £10,000 pa
Standard £10,000 - £150,000 pa
Enterprise > £150,000 pa
Pricing
Best price
Best price
Best price
Ordering
Web
Web, EDI/API, Email, Telephone
Web, EDI/API, Email
Delivery Options
All
All
All & bespoke
Payment Terms
Basic
Perferred
Preferred
Online Tools
✔️
✔️
✔️
Access Product Info/Assets
✔️
✔️
✔️
API Access
✔️
✔️
✔️
Dedicated Account Manager
❌
✔️
✔️
White Lable
❌
❌
✔️
End User Helpline
❌
❌
✔️
SLA
❌
❌
✔️
Trade With Direktek
Your account tier will be automatically reassessed on a rolling 6 months basis and upgraded or downgraded based on a projected yearly turnover.
